Shipping policy

 

We carefully hand-pack each order to ensure your pottery arrives safely. Please review our shipping details below:

Processing Times

• Orders are typically processed and shipped within 3–5 business days.

• During busy seasons, processing may take a little longer.

Shipping Rates

• Domestic (U.S.) orders: Flat rate $7

• Free shipping on orders of $75 or more.

• Local pickup in Boston, MA area may be available upon request.

Carriers

• We currently ship using USPS.

• Tracking numbers will be emailed once your order has shipped.

International Shipping

• At this time, we do not offer international shipping.

• If interested, please contact us directly for a quote.

Damages & Issues

• If your order arrives damaged, please contact us within 48 hours of delivery with photos.

• We’ll work with you to resolve the issue and ensure you’re satisfied.